Please refer to the below detailed list for the warranty policy.
Warranty Policy | Within 30 days | Within the warranty period | Out of the warranty period |
Products | No reason Can deal with | Maintenance Free | Maintenance Need to pay |
Return YES | Replacement YES | Replacement Need to pay |
Refund YES | Refund Negotiable | Refund No |
Please note:
The warranty of fiber optics transceivers is two(2) years, starting from the day when the customers receive the products.
The warranty covers all defects in materials and workmanship for all products sold and manufactured by BEIHAI. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by improper deployment, misuse, accidents, neglect or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired or refunded.
If the product's warranty period expires or the product has no warranty, we can still repair it for you. In such circumstances, you should bear the cost of maintenance and shipping of the products in the real time processing.